A custom AI-chat built specifically
for your business
We create an AI tool that understands your business,
speaks your language, and works for a specific function.
Discuss your use case
See how it works
An AI tool for a specific role
We build AI chats designed for real business functions
  • Sales
    • answering product questions
    • handling first contact
    • qualifying leads
    • guiding visitors to the next step
  • Customer Support
    • resolving customer issues
    • explaining processes and policies
    • answering requests
    • escalating complex cases
  • HR
    • responding to candidates
    • explaining roles and hiring steps
    • conducting initial screening
    • collecting candidate details
  • 50+
    AI chat setups across different industries
  • 60%+
    repetitive questions handled by AI
  • 15 sec
    Response time
  • 42%+
    Conversion increase
  • 15%+
    Order growth
  • 0
    hallucination tolerance through strict AI rules
We work with businesses where:
  • accuracy matters
  • wrong answers create problems
  • tone of communication is important
I need this solution
Industries
In some industries, AI is not just a convenience.
A wrong answer, wrong wording, or wrong tone can directly affect revenue, trust, or compliance.

Professional Services (Legal, Consulting, Accounting)

Clients expect precise, confident, and cautious answers.

AI must stay within approved information and avoid assumptions.

Why it matters:

Misleading or speculative answers can damage trust or create legal risk.

B2B SaaS & Technology

Customers ask detailed product and technical questions.

AI needs strict rules to avoid overpromising or misrepresenting features.

Why it matters:

Inaccurate answers create false expectations and increase churn.

E-commerce & Retail

AI speaks directly to customers and represents the brand.

Tone, clarity, and consistency are critical.

Why it matters:

Wrong information about pricing, delivery, or returns leads to complaints and lost trust.

Real Estate

AI handles first contact with potential clients.

It must qualify inquiries without misleading or pushing.

Why it matters:

Poor first interactions reduce conversion and waste agent time.

HR & Internal Communication
AI answers internal questions about policies and processes.
Neutral, consistent tone is essential.
Why it matters:
Ambiguous answers create confusion and internal friction.
Education & Training Providers (Universities, Corporate Training)
AI communicates program details, requirements, and policies.
Clarity and consistency are more important than creativity.
Why it matters:
Ambiguous answers confuse applicants and increase support workload.
What we actually do
We configure AI behaviour, not just a chat interface. We:
  • Dive into your business and terminology
    We study how your business works, how you describe your products, and how your customers talk.
    This becomes the foundation for all AI responses.
  • Structure a clear knowledge base
    We collect and organize your website content, documents, and internal materials into a structured knowledge base.
    The AI answers only from approved and relevant information.
  • Design prompt logic and system instructions
    We design system prompts and logic that define how the AI should respond in different situations.
    This ensures consistent and predictable behavior.
  • Define tone of voice and communication style
    We adjust the AI’s tone of voice to match your brand and audience.
    The chat sounds professional, friendly, or formal — exactly as needed.
  • Set boundaries for what the AI can and cannot answer
    We define clear boundaries for sensitive, risky, or out-of-scope questions.
    When needed, the AI knows when to stop or escalate.
  • Test everything on real scenarios
    We test the AI on real customer and business scenarios before handover.
    This helps catch issues early and improve response quality.
Result: a custom AI chat that:
  • Understands your business context
    Knows your products, services, and internal terminology.
  • Speaks in your brand’s voice
    Matches your tone — professional, friendly, or formal.
  • Behaves predictably
    Responds consistently across similar situations.
  • Avoids risky or incorrect answers
    Stays within defined boundaries and approved information.
  • Supports your team instead of replacing it
    Handles routine work and escalates when needed.
Customer results
  • Translation Agency
    Result
    • ~75% of chat inquiries handled by AI.
    • First response time reduced to under 1 minute.
    • Sales team reported fewer low-quality inquiries.
    Discuss my use case
  • Online School
    Result
    Support ticket volume reduced by ~45%.
    Faster onboarding for new students.
    Fewer complaints related to misinformation.
    Discuss my use case
  • Real Estate Agency
    Result
    • ~30% reduction in unqualified inquiries.
    • Faster handoff of relevant leads to agents.
    • Better first contact experience reported by clients.
    Discuss my use case
  • Private Beauty Studio
    Result
    • ~40% fewer administrative calls.
    • Faster clients response times.
    • No compliance or misinformation incidents.
    Discuss my use case
  • E-commerce Store
    ~50% of support chat questions handled by AI.
    Faster responses during peak traffic.
    More consistent customer communication.
    Discuss my use case
You’re always in control
Full transparency and real-time control

One AI logic across all your channels
The same AI behaviour, tone, and knowledge base can be applied across website chat, messaging apps, internal systems, and CRM workflows. Your communication stays consistent — no matter where the conversation starts.
  • Sophie Bennett
    Founder, Outdoor Supply (Vancouver)
    We thought our chatbot was ‘good enough’ until we realized how many answers were vague or inconsistent. After the custom setup, it actually speaks like our brand and gives structured responses about shipping, returns, and product details. Support tickets dropped noticeably.
  • Michael Thompson
    Managing Partner, Consulting (Toronto)
    We had already installed an AI chat, but it didn’t reflect how our firm communicates with clients. The team restructured our knowledge base and defined clear boundaries for what the AI can and cannot say.
    The difference was immediate — more accurate responses and fewer follow-up clarifications from our consultants. It now feels like a controlled extension of our team, not an experiment
  • Daniel McAllister
    Head of Operations, SaaS (Calgary)
    The biggest value for us wasn’t the AI itself — it was the structure behind it. They built clear prompt logic, restricted risky responses, and aligned the tone with our product positioning.
    We reduced repetitive support inquiries and improved consistency across channels. It feels engineered, not improvised.
Avoid AI mistakes before they reach your customers
We help businesses prevent incorrect, risky, or misleading AI responses.

Free AI-risk checklist for your industry
Industry
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